Privacy policy
We respect your privacy and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
Our policy covers
Why we value your privacy
What information we hold
Where we store your information
What we use your information for
Who’s responsible for your information at our company
Who has access to information about you
The steps we take to keep your information private
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry. Our website doesn’t use native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.
What information we hold
When you contact us by email or through our website, we collect your name, email address, and phone number if you’ve given us that. If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
Where we store your information
If we do business, we store your information in our accounts software. We chose these systems partly for their commitment to security.
What we use your information for
We might email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Who’s responsible for your information at our company
Nick Davies is responsible for the security of your information. You can contact him by email or by phone if you have any concerns about the information we store.
Who has access to information about you
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. We use a different, randomly generated password for each service, and never use the same password twice.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Nick by email or by phone If you’re the letter writing type, send your envelope to Nick Davies Landscaping & Stonemasonry, Pabo Nurseries, Llangwstenin, Conwy, LL31 9JF.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website. Our privacy policy is based on the (Data) Protection Racket template.